Welcome to the Frequently Asked Questions section of The Franciscan Store. We hope that you find this information useful as you browse through the site. However, if you have a question or concern that isn't directly addressed by the above FAQs, please don't hesitate to call us for more information. We are always here to help.

Contact Us By Phone 
For Orders and Customer Service Call Toll Free: (1-800-848-4538)

For Product Assistance: 1-800-922-3462


When Will My Order Ship?

Personalized cards ship within 3 - 4 business days. All other orders require 7-10 business days to ship.

Can I Personalize A Card?

Yes. Cards can be personalized with up to 250 characters.